Hurricane Warning: Hurricane Melissa

Aerial View - Port Maria Road - Ocho Rios

Hurricane Warning: Hurricane Melissa

The Government of Jamaica issued a Hurricane Warning for the island on October 24, 2025. All persons are urged to take the necessary precautions to ensure safety during this time. For information on emergency services, flight cancellations, and shelter locations, visit our TRAVEL ALERTS page.

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Hurricane Melissa FAQs

UPDATE: October 29, 2PM

 

Safety & Resort Conditions

I am overseas and am trying to get in touch with a friend or family member that was in Jamaica during the passing of Hurricane Melissa. What should I do?  

We understand how worrying it can feel when you are unable to reach someone you care about, and we want to assure you that Jamaica’s tourism partners and emergency teams are doing everything possible to keep everyone safe and connected.

Here are a few steps you can take right now:

  1. Try to reach them directly by phone, text, or social media. Mobile and internet services are being restored across the island, so communication may simply be delayed as networks come back online.
  2. Contact their hotel, villa, or guesthouse. Most accommodations maintain updated guest information and can confirm if your loved one is safe on property.
  3. You can reach the Tourism Emergency Operations Centre for support. Tourism partners and visitors who require assistance should contact the TEOC using the following channels:
    • Emergency Lines:
      • 1- 876- 282-6712
      • 1- 876- 469-0265  (Also on WhatsApp) 
      • 1- 658-213-2804
      • 1- 658-213-2803
      • 1- 658-213-2802
      • Email: teoc@mot.gov.jm

If your family member or friend is a citizen of another country, please also reach out to their embassy or consulate in Jamaica, as they are in regular communication with national authorities and tourism officials.  

Please know that the safety of all visitors and residents is our highest priority. Jamaica’s recovery efforts are well coordinated, and communication services are returning quickly. We thank you for your patience and understanding as we help loved ones reconnect safely.

 

Is it safe to go outside now?

We understand the urge to take a walk or drive to explore hurricane impacted areas. However, we ask that you please follow the guidance of your hotel or accommodation provider to ensure you continue to be safe and secure while in Jamaica.  

Roads may be blocked and impassable, and intermittent showers may persist in the coming days. Please follow the instructions of local authorities at all times.

 

Are there damaged areas of the island I should avoid?

The Government of Jamaica will need to assess all communities for safety as part of the recovery process. Guests are asked to follow all guidance provided by local officials for their safety and to allow teams to work efficiently.

 

Am I able to go on tours and/or visit attractions?

Jamaica has world class tours and attractions for you to enjoy and our local attractions are very resilient, however, please check with the hotel tour desk and/or attraction provider as soon attractions may be closed temporarily and/or some tours may not be offered.  

 

Is the beach safe for swimming?

Our beaches will be available for our visitors and residents to enjoy as soon as possible. However, beaches may experience rough surf, debris, or strong currents immediately after a storm. Please follow guidance provided by your hotel or accommodation provider or lifeguard before venturing near the shoreline.  

 

Are power and water systems working?

Many of our hotels in Jamaica have backup systems, but some areas may experience intermittent service as repairs take place. We appreciate our visitors’ patience as we work to restore all essential services across the island.  

 

Is food and water safe to consume?

Hotels and licensed tourism facilities maintain safe supplies and follow Ministry of Health guidelines. While Jamaica’s tap water is typically safe, the system may experience turbidity, so we recommend drinking bottled water until an assessment is completed.

 

Utilities & Comfort

When will Wi-Fi, air conditioning, and other services be restored?

Services are currently being assessed and will be restored as quickly as possible. Priority is given to essential infrastructure, such as power, water, and telecommunications. Critical services such as hospitals and other essential services will also be given priority. Many hotels in Jamaica are equipped with back-up power supply to provide continuous air conditioning and hot water.  

 

What should I do if my room or villa has damage?

Notify your accommodation provider immediately. They will assist with room changes or repairs and report major issues to local emergency response teams if necessary.

 

Transportation & Departure

When will airports reopen?

 The Sangster International Airport (Montego Bay) and Norman Manley International Airport (Kingston) will reopen as soon as runways and facilities are cleared and certified safe. Local agencies and the Jamaica Tourist Board will continue to provide real-time updates through our website at www.visitjamaica.com/travel-alerts, and links on our official social media channels.  

 

How can I check my flight status?

Contact your airline directly or check their official website to confirm your flight status before departing your accommodation for the airport.

 

What if I must extend my stay?

We understand that Hurricane Melissa may have delayed many guests’ departure plans. Hotels in Jamaica will typically accommodate guests who need to extend their stay with a discounted rate.  The Tourism Emergency Operations Centre, with its partners, is working closely with tourism partners to ensure that visitors who must remain in Jamaica are safe and supported.

 

Communication & Assistance

How can I contact family or friends?

Wi-Fi and mobile networks are being restored as quickly as possible. Some resorts also offer complimentary international calling or message services for guests to reach loved ones.

 

Where can I get official information and updates?

For detailed information on airport openings and closures, shelters, and any other required information, please contact the Tourism Emergency Operations Centre for support. They can be reached as follows:

  • Emergency Lines:
    • 1- 876- 282-6712
    • 1- 876- 469-0265  (Also on WhatsApp) 
    • 1- 658-213-2804
    • 1- 658-213-2803
    • 1- 658-213-2802
    • Email: teoc@mot.gov.jm

 

Are ATMs or banks operating?

Our banks will work closely with our telecommunications agencies to restore any outages as quickly as possible to ensure you have access to cash as needed.  

 

What if I need medical attention or run out of medication?

If you require medical care or prescription refills, please notify your hotel or accommodation provider who can help arrange the necessary medical consultation. If you are unable to reach them, please contact the Tourism Emergency Operations Centre for pharmacy locations. They can be reached as follows:

  • Emergency Lines:
    • 1- 876- 282-6712
    • 1- 876- 469-0265  (Also on WhatsApp) 
    • 1- 658-213-2804
    • 1- 658-213-2803
    • 1- 658-213-2802
    • Email: teoc@mot.gov.jm

 The Tourism Emergency Operations Centre can also guide you to the nearest pharmacy for over-the-counter needs.  

 

UPDATE: October 29, 10AM

What is the current impact of traveling to Jamaica?

A Flash Flood Watch is now in effect for some Parishes as Hurricane Melissa continues to move away from Jamaica. Both airports – Norman Manley International in Kingston and Sangster International Airport in Montego Bay remain closed.

Authorities and response teams will be conducting comprehensive assessments on the sector  to include both airports, starting today, to determine when it is safe to resume operations. Once airports reopen flight operations will gradually resume.

Visitors are advised to check with their airline and travel advisor for updates and rebooking.

Flight updates for Sangster International Airport (MBJ) can be found on www.mbjairport.com/flight-information and updates for Norman Manley International Airport (NMIA) can be found on https://nmia.aero/flight-information/.

 

 

UPDATE: October 28, 7AM

Am I still able to fly into Jamaica?

Norman Manley International Airport (NMIA) will be closed on October 25, 2025, at 9:00pm and Sangster International Airport (SIA) will close on October 26, 2025, at 12:00pm. The Ian Flemming Airport, Tinson Pen Aerodrome and Ken Jones Aerodrome will close on October 25, 2025, at 7:00pm.

You can also stay informed by visiting the official airport websites for broader updates:

 

I am in Jamaica on vacation and see that Hurricane Melissa is expected to impact the island starting on Saturday, October 25. Can I leave early?

We completely understand your concern. Please note that the safety and well-being of all visitors, tourism workers, and communities remain our highest priority.

If you wish to leave the island earlier, we recommend contacting your airline immediately to check for available flights before the airports close. Above all, please continue to follow official advisories and safety instructions from local authorities and your accommodation provider.

 

I am in Jamaica on vacation. What should I do to prepare for Hurricane Melissa?

Fortunately, the Government of Jamaica, the tourism industry, and our travel partners are experienced in hurricane preparedness and response. Our teams are very organized and in continual communication, and you can be assured that your safety and comfort is a top priority.

Trusted meteorological models suggest a very high possibility of serious hurricane conditions beginning at least late Saturday evening. We advise all visitors to consider the following guidance until the hurricane passes:

  • Check for ongoing updates regarding the Hurricane Melissa at https://www.nhc.noaa.gov/ For detailed information on airport openings and closures, evacuation sites and any other required information, please contact the Tourism Emergency Operations Centre (TEOC) at teoc@mot.gov.jm or please call one of the following phone numbers:
    • Digicel:
      • 1- 876- 282-6712
      • 1- 876- 469-0265  (Also on WhatsApp) 
    • Flow:
      • 1- 658-213-2802
      • 1- 658-213-2803
      • 1- 658-213-2804
  • You may wish to follow the Meteorological Service of Jamaica on Instagram (@metservicejam) for timely bulletins on the progress of the weather system. For continuous general weather updates, you can also follow the National Hurricane Center (@NHC_Atlantic) on X (formerly Twitter).Provide your contact details to your accommodation management team to allow direct communication as required.
  • For guests in one of our many hotels, please follow the instructions provided by the hotel’s management team. They have your safety in mind and are knowledgeable on the best approach to navigate adverse weather.
  •  For those in a villa or other private accommodation, please heed the guidance provided by the owner or management company. If you are uncertain or unable to make contact, please contact the Tourism Emergency Operations Centre (TEOC) at teoc@mot.gov.jm or one of the following phone numbers for assistance:
    • Digicel:
      • 1- 876- 282-6712
      • 1- 876- 469-0265  (Also on WhatsApp) 
    • Flow:
      • 1- 658-213-2802
      • 1- 658-213-2803
      • 1- 658-213-2804
  • For emergency situations, please contact 119.

We also encourage you to register with your Embassy for country specific guidance and support. If you are uncertain of the best way to reach them, we will be happy to provide you with additional information and guidance.

 

I am scheduled to visit Jamaica this week. Should I cancel or postpone my visit?

While we look forward to welcoming you to our beautiful shores, we recommend that you check with your air carrier and accommodation, along with your travel advisor and/or tour operator if relevant, before you leave home. Flight schedules may be subject to change based on the current hurricane condition in Jamaica and around the Caribbean region. Whether this week or in the very near future, we know you will have an exceptional stay in Jamaica with memories to last a lifetime.

 

I am in a hotel that does not have centralized facilities, or private villa/private accommodation, and I am unable to reach the owner or property management company. What should I do to prepare?

We recommend you have the following items in advance of Hurricane Melissa’s approach: •

  • Bottled water
  • Non-perishable foods and a can opener
  • Flashlight/s and batteries
  • Matches • Plastic bags
  • Any medication and basic first aid supplies
  • Basic supply of cash for emergency use
  • Fully charged devices (telephones, computers, tablets, etc.)

Your belongings should be brought indoors to prevent storm damage and on the second floor if you are near the seaside. Close all windows, doors and shutters and ensure they are sealed as tightly as possible.

 

What are the most critical items to keep in my possession during the storm?

Guests are encouraged to keep their documents (passport, driver’s license, cash) in a plastic bag and with them always. It is useful to have digital copies of these documents on your phone or tablet, as well.

You may want to pack a small overnight bag with your documents, 1 – 2 changes of clothes and any other critical items like medication, in case there is a need to evacuate.

 

Where do I go if I need to evacuate my accommodation? Is there a resource number I can call?

Guests are encouraged to follow any guidance provided by their accommodation management team, including preparation procedures for Hurricane Melissa and any evacuation procedures if required. However, should there be a need or desire to evacuate, please contact the Tourism Emergency Operations Centre (TEOC) at teoc@mot.gov.jm or one of the phone numbers below and they will be happy to assist you to identify the nearest evacuating point and provide guidance on transportation options:

  • Digicel:
    • 1- 876- 282-6712
    • 1- 876- 469-0265  (Also on WhatsApp) 
  • Flow:
    • 1- 658-213-2802
    • 1- 658-213-2803
    • 1- 658-213-2804

 

I was scheduled to check out of my hotel/accommodation, but my flight was cancelled. What do you recommend?

We understand the situation is stressful and want to support you in any way that we can. First, we recommend that you contact your hotel front desk or property manager to determine policies and pricing regarding an extension. Many of our accommodations offer discounted rates for situations like these to help ease the burden on visitors.

You may also consider alternative accommodation in the nearby area, subject to availability. Visitors with travel insurance should check your policy to determine if you may qualify to be reimbursed for unexpected expenses caused by Hurricane Melissa.

For those who are not interested or are unable to extend their stay in their current accommodation or another nearby, please contact the Tourism Emergency Operations Centre (TEOC) team at teoc@mot.gov.jm or one of the phone numbers below and they will be happy to assist you to identify the nearest evacuating point and provide guidance on transportation options.

  • Digicel:
    • 1- 876- 282-6712
    • 1- 876- 469-0265  (Also on WhatsApp) 
  • Flow:
    • 1- 658-213-2802
    • 1- 658-213-2803
    • 1- 658-213-2804

 

UPDATE: October 25, 10PM

Am I still able to fly into Jamaica?

Norman Manley International Airport (NMIA) will be closed on October 25, 2025, at 9:00pm and Sangster International Airport (SIA) will close on October 26, 2025, at 12:00pm. The Ian Flemming Airport, Tinson Pen Aerodrome and Ken Jones Aerodrome will close on October 25, 2025, at 7:00pm.

You can also stay informed by visiting the official airport websites for broader updates:

 

I am in Jamaica on vacation and see that Hurricane Melissa is expected to impact the island starting on Saturday, October 25. Can I leave early?

We completely understand your concern. Please note that the safety and well-being of all visitors, tourism workers, and communities remain our highest priority.

If you wish to leave the island earlier, we recommend contacting your airline immediately to check for available flights before the airports close. Above all, please continue to follow official advisories and safety instructions from local authorities and your accommodation provider.

 

I am in Jamaica on vacation. What should I do to prepare for Hurricane Melissa?

Fortunately, the Government of Jamaica, the tourism industry, and our travel partners are experienced in hurricane preparedness and response. Our teams are very organized and in continual communication, and you can be assured that your safety and comfort is a top priority.

Trusted meteorological models suggest a very high possibility of serious hurricane conditions beginning at least late Saturday evening. We advise all visitors to consider the following guidance until the hurricane passes:

  • Check for ongoing updates regarding the Hurricane Melissa at https://www.nhc.noaa.gov/ For detailed information on airport openings and closures, evacuation sites and any other required information, please contact the Tourism Emergency Operations Centre (TEOC) at teoc@mot.gov.jm or please call one of the following phone numbers:
    • Digicel:
      • 1- 876- 282-6712
      • 1- 876- 469-0265
      •  
    • Flow:
      • 1- 658-213-2802
      • 1- 658-213-2803
      • 1- 658-213-2804
  • You may wish to follow the Meteorological Service of Jamaica on Instagram (@metservicejam) for timely bulletins on the progress of the weather system. For continuous general weather updates, you can also follow the National Hurricane Center (@NHC_Atlantic) on X (formerly Twitter).Provide your contact details to your accommodation management team to allow direct communication as required.
  • For guests in one of our many hotels, please follow the instructions provided by the hotel’s management team. They have your safety in mind and are knowledgeable on the best approach to navigate adverse weather.
  •  For those in a villa or other private accommodation, please heed the guidance provided by the owner or management company. If you are uncertain or unable to make contact, please contact the Tourism Emergency Operations Centre (TEOC) at teoc@mot.gov.jm or one of the following phone numbers for assistance:
    • Digicel:
      • 1- 876- 282-6712
      • 1- 876- 469-0265
    • Flow:
      • 1- 658-213-2802
      • 1- 658-213-2803
      • 1- 658-213-2804
  • For emergency situations, please contact 119.

We also encourage you to register with your Embassy for country specific guidance and support. If you are uncertain of the best way to reach them, we will be happy to provide you with additional information and guidance.

 

I am scheduled to visit Jamaica this week. Should I cancel or postpone my visit?

While we look forward to welcoming you to our beautiful shores, we recommend that you check with your air carrier and accommodation, along with your travel advisor and/or tour operator if relevant, before you leave home. Flight schedules may be subject to change based on the current hurricane condition in Jamaica and around the Caribbean region. Whether this week or in the very near future, we know you will have an exceptional stay in Jamaica with memories to last a lifetime.

 

I am in a hotel that does not have centralized facilities, or private villa/private accommodation, and I am unable to reach the owner or property management company. What should I do to prepare?

We recommend you have the following items in advance of Hurricane Melissa’s approach: •

  • Bottled water
  • Non-perishable foods and a can opener
  • Flashlight/s and batteries
  • Matches • Plastic bags
  • Any medication and basic first aid supplies
  • Basic supply of cash for emergency use
  • Fully charged devices (telephones, computers, tablets, etc.)

Your belongings should be brought indoors to prevent storm damage and on the second floor if you are near the seaside. Close all windows, doors and shutters and ensure they are sealed as tightly as possible.

 

What are the most critical items to keep in my possession during the storm?

Guests are encouraged to keep their documents (passport, driver’s license, cash) in a plastic bag and with them always. It is useful to have digital copies of these documents on your phone or tablet, as well.

You may want to pack a small overnight bag with your documents, 1 – 2 changes of clothes and any other critical items like medication, in case there is a need to evacuate.

 

Where do I go if I need to evacuate my accommodation? Is there a resource number I can call?

Guests are encouraged to follow any guidance provided by their accommodation management team, including preparation procedures for Hurricane Melissa and any evacuation procedures if required. However, should there be a need or desire to evacuate, please contact the Tourism Emergency Operations Centre (TEOC) at teoc@mot.gov.jm or one of the phone numbers below and they will be happy to assist you to identify the nearest evacuating point and provide guidance on transportation options:

  • Digicel:
    • 1- 876- 282-6712
    • 1- 876- 469-0265
  • Flow:
    • 1- 658-213-2802
    • 1- 658-213-2803
    • 1- 658-213-2804

 

I was scheduled to check out of my hotel/accommodation, but my flight was cancelled. What do you recommend?

We understand the situation is stressful and want to support you in any way that we can. First, we recommend that you contact your hotel front desk or property manager to determine policies and pricing regarding an extension. Many of our accommodations offer discounted rates for situations like these to help ease the burden on visitors.

You may also consider alternative accommodation in the nearby area, subject to availability. Visitors with travel insurance should check your policy to determine if you may qualify to be reimbursed for unexpected expenses caused by Hurricane Melissa.

For those who are not interested or are unable to extend their stay in their current accommodation or another nearby, please contact the Tourism Emergency Operations Centre (TEOC) team at teoc@mot.gov.jm or one of the phone numbers below and they will be happy to assist you to identify the nearest evacuating point and provide guidance on transportation options.

  • Digicel:
    • 1- 876- 282-6712
    • 1- 876- 469-0265
  • Flow:
    • 1- 658-213-2802
    • 1- 658-213-2803
    • 1- 658-213-2804

 

 

UPDATE: October 24

How can I check if the Airport is opened:

How can I check if my flight is still scheduled to depart as planned?

You should first contact your airline directly to get the latest updates, as flight schedules may change rapidly during a tropical storm. Use the airline’s website or mobile app and enter your booking reference to check your flight status. You can also stay informed by visiting the official airport websites for broader updates:

 

I am in Jamaica on vacation and see that Hurricane Melissa is expected to near the island on Friday. Can I leave early?

We understand your concerns and want to reassure you that the safety and security of all visitors, tourism team members, and communities is a top priority. The Government of Jamaica and our tourism industry is experienced in managing adverse weather events including both tropical storms and hurricanes.

For guests wishing to return home earlier than planned, we encourage you to directly contact your air carrier or tour operator/travel advisor to discuss potential options. Once you have confirmed your flight time, the airport agents will help to direct you to your airline for check-in. We advise all guests to wait until they confirm a flight with their airline of choice before arriving at the airport to avoid lengthy delays and additional wait times.

 

I am in Jamaica on vacation. What should I do to prepare for Hurricane Melissa?

Fortunately, the Government of Jamaica, the tourism industry, and our travel partners are experienced in hurricane preparedness and response. Our teams are very organized and in continual communication, and you can be assured that your safety and comfort is a top priority.

The path of Hurricane Melissa is still uncertain, and its impact on Jamaica remains unknown. However, trusted meteorological models suggest a very high possibility for serious storm conditions beginning at least late Thursday evening. We advise all visitors to consider the following guidance until the storm passes:

  • Check for ongoing updates regarding the Hurricane Melissa at https://www.nhc.noaa.gov/ For detailed information on airport openings and closures, evacuation sites and any other required information, please contact the Tourism Emergency Operations Centre (TEOC) at teoc@mot.gov.jm or please call one of the following phone numbers:
    • Digicel:
      • 1- 876- 282-6712
      • 1- 876- 469-0265
      •  
    • Flow:
      • 1- 658-213-2802
      • 1- 658-213-2803
      • 1- 658-213-2804
  • You may wish to follow the Meteorological Service of Jamaica on Instagram (@metservicejam) for timely bulletins on the progress of the weather system. For continuous general weather updates, you can also follow the National Hurricane Center (@NHC_Atlantic) on X (formerly Twitter).Provide your contact details to your accommodation management team to allow direct communication as required.
  • For guests in one of our many hotels, please follow the instructions provided by the hotel’s management team. They have your safety in mind and are knowledgeable on the best approach to navigate adverse weather.
  •  For those in a villa or other private accommodation, please heed the guidance provided by the owner or management company. If you are uncertain or unable to make contact, please contact the Tourism Emergency Operations Centre (TEOC) at teoc@mot.gov.jm or one of the following phone numbers for assistance:
    • Digicel:
      • 1- 876- 282-6712
      • 1- 876- 469-0265
    • Flow:
      • 1- 658-213-2802
      • 1- 658-213-2803
      • 1- 658-213-2804
  • For emergency situations, please contact 119.

We also encourage you to register with your Embassy for country specific guidance and support. If you are uncertain of the best way to reach them, we will be happy to provide you with additional information and guidance.

 

I would like to go to the airport in case I can take an earlier flight. Is that an option?

While we understand the concern and desire to discuss concerns with your air carrier in person, we strongly recommend all visitors remain in the safety and comfort of their accommodation or evacuation point until they confirm a flight and transportation.

 

My flight is confirmed. How far in advance should I plan to arrive at the airport?

We hope you had a wonderful visit in Jamaica. Please plan to arrive at the airport for a minimum of three hours in advance of your scheduled flight time to allow sufficient time to check in and to proceed through immigration and security checkpoints. Adverse weather often slows down transportation to the airport, so we recommend allowing extra time for transit from your accommodation to the airport.

 

I am scheduled to visit Jamaica this week. Should I cancel or postpone my visit?

While we look forward to welcoming you to our beautiful shores, we recommend that you check with your air carrier and accommodation, along with your travel advisor and/or tour operator if relevant, before you leave home. Flight schedules may be subject to change based on the current storm condition in Jamaica and around the Caribbean region. Whether this week or in the very near future, we know you will have an exceptional stay in Jamaica with memories to last a lifetime.

 

I am in a hotel that does not have centralized facilities, or private villa/private accommodation, and I am unable to reach the owner or property management company. What should I do to prepare?

We recommend you have the following items in advance of Hurricane Melissa’s approach: •

  • Bottled water
  • Non-perishable foods and a can opener
  • Flashlight/s and batteries
  • Matches • Plastic bags
  • Any medication and basic first aid supplies
  • Basic supply of cash for emergency use
  • Fully charged devices (telephones, computers, tablets, etc.)

Your belongings should be brought indoors to prevent storm damage and on the second floor if you are near the seaside. Close all windows, doors and shutters and ensure they are sealed as tightly as possible.

 

What are the most critical items to keep in my position during the storm?

Guests are encouraged to keep their documents (passport, driver’s license, cash) in a plastic bag and with them always. It is useful to have digital copies of these documents on your phone or tablet, as well.

You may want to pack a small overnight bag with your documents, 1 – 2 changes of clothes and any other critical items like medication, in case there is a need to evacuate.

 

Where do I go if I need to evacuate my accommodation? Is there a resource number I can call?

Guests are encouraged to follow any guidance provided by their accommodation management team, including preparation procedures for Hurricane Melissa and any evacuation procedures if required. However, should there be a need or desire to evacuate, please contact the Tourism Emergency Operations Centre (TEOC) at teoc@mot.gov.jm or one of the phone numbers below and they will be happy to assist you to identify the nearest evacuating point and provide guidance on transportation options:

  • Digicel:
    • 1- 876- 282-6712
    • 1- 876- 469-0265
  • Flow:
    • 1- 658-213-2802
    • 1- 658-213-2803
    • 1- 658-213-2804

 

I was scheduled to check out of my hotel/accommodation, but my flight was cancelled. What do you recommend?

We understand the situation is stressful and want to support you in any way that we can. First, we recommend that you contact your hotel front desk or property manager to determine policies and pricing regarding an extension. Many of our accommodations offer discounted rates for situations like these to help ease the burden on visitors.

You may also consider alternative accommodation in the nearby area, subject to availability. Visitors with travel insurance should check your policy to determine if you may qualify to be reimbursed for unexpected expenses caused by Hurricane Melissa.

For those who are not interested or are unable to extend their stay in their current accommodation or another nearby, please contact the Tourism Emergency Operations Centre (TEOC) team at teoc@mot.gov.jm or one of the phone numbers below and they will be happy to assist you to identify the nearest evacuating point and provide guidance on transportation options.

  • Digicel:
    • 1- 876- 282-6712
    • 1- 876- 469-0265
  • Flow:
    • 1- 658-213-2802
    • 1- 658-213-2803
    • 1- 658-213-2804