Information for Visitors
Following the passage of Hurricane Melissa, Jamaica is reopening and all international and domestic airports are operational. Find information on hotel reopenings and learn how you can lend your support.
We're rebuilding stronger. Here's how you can get involved.
Traveller FAQs
Find quick answers to commonly asked questions.
Following the passage of Hurricane Melissa, all international and domestic airports are opertaional and open for commercial flights. Visitors are strongly advised to check with their airline and travel advisor for updates and rebooking. Flight updates for Sangster International Airport (MBJ) can be found on www.mbjairport.com/flight-information and updates for Norman Manley International Airport (NMIA) can be found on https://nmia.aero/flight-information/.
I am overseas and am trying to get in touch with a friend or family member that was in Jamaica during the passing of Hurricane Melissa. What should I do?
Back to Top of List
We understand how worrying it can feel when you are unable to reach someone you care about, and we want to assure you that Jamaica’s tourism partners and emergency teams are doing everything possible to keep everyone safe and connected.
Here are a few steps you can take right now:
- Try to reach them directly by phone, text, or social media. Mobile and internet services are being restored across the island, so communication may simply be delayed as networks come back online.
- Contact their hotel, villa, or guesthouse. Most accommodations maintain updated guest information and can confirm if your loved one is safe on property.
If your family member or friend is a citizen of another country, please also reach out to their embassy or consulate in Jamaica, as they are in regular communication with national authorities and tourism officials.
Please know that the safety of all visitors and residents is our highest priority. Jamaica’s recovery efforts are well coordinated, and communication services are returning quickly. We thank you for your patience and understanding as we help loved ones reconnect safely.
We understand the urge to take a walk or drive to explore hurricane impacted areas. However, we ask that you please follow the guidance of your hotel or accommodation provider to ensure you continue to be safe and secure while in Jamaica.
Roads may be blocked and impassable, and intermittent showers may persist in the coming days. Please follow the instructions of local authorities at all times.
