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Frequently Asked Questions for outbound travellers
 

General and USA Specific FAQs

Canada Specific FAQs

What happens if someone tests positive for COVID-19 while in Jamaica?
 

If staying in a hotel:

  1. The positive status must be reported to the medical officer / nurse at the hotel
  2. The medical officer / nurse will inform the Ministry of Health immediately
  3. If the visitor is tested at a lab, the lab will immediately inform the Ministry of Health and the hotel medical team.
  4. The visitor will be relocated to one of the designated isolation rooms in the hotel & family members will be quarantined
  5. The visitor will remain in the isolation room and be monitored for symptoms
  6. If the Ministry of Health is unsatisfied with the isolation arrangements, the guest may be relocated to a government facility
  7. If symptoms persist with complications, the guest may be transferred to a public hospital or a private medical facility subject to insurance coverage

 

If staying in private home or villa:

  1. The visitor must inform the Ministry of Health immediately at 1-888-786-2703
  2. If the visitor is tested at a lab, the lab will immediately inform the Ministry of Health
  3. The visitor must isolate immediately in room at the private home or villa
  4. If the Ministry of Health is unsatisfied with the isolation arrangements, the guest may be relocated to a government facility
  5. If symptoms persist with complications, the guest may be transferred to a public hospital or a private medical facility subject to insurance coverage
  6. The Ministry of Health will monitor the visitor via frequent telephone and video calls